The terms “We” / “Us” / “Our” individually and collectively refer to each entity being part of the definition of SASTA Recharge and the terms “You” / “Your” / “Yourself” refer to the users
What Purposes We Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer to you. These purposes include but are not limited to:
(i) facilitating Your use of the Platform or other services of SASTA Recharge; (ii) responding to Your inquiries or fulfilling Your requests for information about the various products and services offered on the Platform; (iii) providing You with information about products and services available on the Platform and sending You information, materials, and offers about products and services of SASTA Recharge; (vii) helping You address Your problems incurred on the Platform including addressing any technical problems; (iv) sending You important information regarding the Platform, changes in terms and conditions, user agreements, and policies and/or other administrative information; (v) sending You surveys and marketing communications that SASTA Recharge believe may be of interest to You; (vi) personalizing Your experience on the Platform by presenting advertisements, products and offers tailored to Your preferences; (viii) if You purchase any product or avail any service from the Platform, completing and fulfilling Your purchase. For example, having Your payments processed, communicating with You regarding Your purchase, and providing You with related customer service; (ix) properly administering the Platform; (x) conducting internal reviews and data analysis for the Platform's (e.g., to determine the number visit of visitors on specific pages); (xi) improving the services, content and advertising on the Platform; (xiv) conducting academic research and surveys; (xv) protecting the integrity of the Platform; (xvi) responding to legal, judicial, quasi-judicial process and providing information on law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law; (xvii) conducting analytical studies on various aspects including user behaviour, user preferences etc.; (xviii) permitting third parties who may need to contact users who have bought products from the Platform to facilitate installation, service and any other product related support; (xix) implementing information security practices; (xx) determining any security breaches, computer contaminant or computer virus; (xxi) investigating, preventing, or taking action regarding illegal activities and suspected fraud; (xxii) undertaking forensics of the concerned computer resource as a part of investigation or internal audit; (xxiii) tracing computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided SASTA Recharge.
Type's of Information
The information or data provided by You to a SASTA Recharge or collected from You by the SASTA Recharge may consist of “Personal Information”, “Sensitive Personal Information” and “Non-Personal Information”.
Such Personal Information may be collected in various ways including during the course of You: (i) registering as a user on the Website; (ii) registering as a merchant on the Website; (iii) availing certain services offered on the Platform. Such instances include but are not limited to making or participating in any online survey or contest, communicating with the customer service of any SASTA Recharge by phone, email or otherwise or posting user reviews on the services / items available on the Platform; (v) otherwise dealing with any of SASTA Recharge.
Sensitive Personal Information
Sensitive Personal Information is information collected that consists of information relating to: (i) passwords, (ii) financial information such as bank account or Credit Card or Debit Card, or other linked payment instrument details, (vi) biometric information, (vii) any detail relating to the above points as provided by You, (viii) any of the information received under the above points by SASTA Recharge Entites for processing, stored or processed under lawful contract otherwise Provided any such Sensitive Personal Information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Personal Information and be regarded as Personal Information.
Such Sensitive Personal Information may be collected in various ways including during the course of You: i) registering as a user on the Platform; ii) registering as a merchant on the Platform; iii) availing certain services offered on the Platform; iv) otherwise doing business, transacting or attempting to transact on the Platform; or v) otherwise dealing with any of SASTA Recharge.
SASTA Recharge may also collect information other than Personal Information or Sensitive Personal Information from You through the Platform when You visit and / or use the Platform. Such information may be stored in server logs. This Non-Personal Information would not assist SASTA Recharge to identify You personally.
This Non-Personal Information may include: (i) Your geographic location; (ii) details of Your telecom service provider or internet service provider; (iii) the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.); (iv) the operating system of Your system, device and the Website You last visited before visiting the Platform; or (v) clickstream data relating to Your activity on the Platform, including but not limited to the duration of Your stay on the Platform, date and time of Your access of the Platform.
Advertisements: SASTA Recharge may use Third Party Service Providers to serve advertisements on behalf of SASTA Recharge across the internet and sometimes on the Platform. They may collect Non-Personal Information about Your visits to the Platform, and Your interaction with Our products and services on the Platform.
Representations and Warranties
You hereby represent to SASTA Recharge that, at all times during Your registration with Us: the information You provide to SASTA Recharge is and shall be authentic, correct, current and updated, and that You have all the rights, permissions and consents as may be required to provide such information (including Information pertaining to any third parties) to the SASTA Recharge; and Your providing the information to SASTA Recharge and the consequent storage, collection, usage, transfer, access or processing of the same by SASTA Recharge shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees. The officers, directors, contractors or agents of SASTA Recharge shall not be responsible for the authenticity of the information that You or any other user provide to any of SASTA Recharge.
Storage and Processing of Your Peronsal Information/Non-Personal Information/Sensitive Personal Information
Links to third party websites
Security & Retention
The security of Your Personal Information/Senstive Personal Information is important to us. SASTA Recharge strive to ensure the security of Your Personal Information/Sensitive Personal Information and to protect Your Personal Information/Sensitive Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, SASTA Recharge adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where SASTA Recharge stores Your Personal Information/Sensitive Personal Information. SASTA Recharge shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Personal Information/Sensitive Personal Information. Provided that, Your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000, and You hereby waive and release all SASTA Recharge from any claim of damages under contract or under tort, to the extent permissible under applicable laws. If You choose a payment gateway to complete any transaction on the Platform, then Your credit card/debit card data may be stored in compliance with industry standards/ recommended data security standards for security of financial information such as the Payment Card Industry Data Security Standard. SASTA Recharge may share Your Personal Information/Non-Personal Information with third parties under a confidentiality agreement which inter alia provides that such third parties shall not disclose the Personal Information/Non-Personal Information further unless such disclosure is for the Purpose. However, SASTA Recharge is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information/Non-Personal Information. SASTA Recharge is not liable for any loss or injury caused to You as a result of You providing Your Personal Information/Non-Personal Information to any third party (including any third party websites, even if links to such third party websites are provided on the Platform). Notwithstanding anything contained in this Policy or elsewhere, to the extent permissible under applicable laws, SASTA Recharge shall not be held responsible for any loss, damage or misuse of Your Personal Information/Non-Personal Information/Senstive Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below). A Force Majeure Event shall mean any event that is beyond the reasonable control of SASTA Recharge and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of SASTA Recharge), power or electricity failure or unavailability of adequate power or electricity. While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information/Non-Personal Information/Sensitive Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information/Non-Personal Information/Sensitive Personal Information. You agree that all Sensitive Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Personal Information/Non-Personal Information will be retained indefinitely.
User discretion and opt out
Business / Assets Sale or Transfers